Privacy Policy

Purchase Transaction Security and SSL Certificate

All your transactions on our site with your credit card are secured with the GeotrustRapidSSL certificate. Your card information is transmitted encrypted with 2048 bit protection. You can understand in which state the SSL (Secure Socket Layer) connection is active, by the lock icon that will be displayed right next to the address bar of your browser when you enter our page where you enter your card information during the ordering process.

The lock picture in the lower right corner of the page where you enter your Credit Card information shows that this page is encrypted with SSL, and when you click on it, it indicates which company the encryption belongs to. The membership and personal information you use while registering on our website is kept confidential and cannot be shared with anyone without your consent. SSL software ensures that the information flow between the customer-business-bank is encrypted using 2048 bit technologies, which are mathematically very low probability of decryption and technically difficult.

Cookies and Other Technologies

Exelsior Hotels may use the website, online services, interactive applications, e-mail messages and advertisements, cookies and other technologies. These technologies are used to provide you with the highest quality service, to better understand your behavior and to provide our services more easily.

Cookies and other technologies remind you of your personal information when you visit our website. With this, our aim is to provide you with ease of use, to ensure that you can reach the orders you have given, and to provide you with a more special service by remembering you and your personal information on your next visit. If desired, you can delete or block cookies from your computer.

Cookies measure user behavior, show which parts of our website our members visit, and measure the effectiveness of advertisements and web searches. My Exelsior Hotels may also use this information for marketing and advertising services.

Use of Personal Information

When deemed necessary, Exelsior Hotels may use the personal information of users for the purposes of direct marketing in relation to the transactions made or by the people it cooperates with. Even if the information requested by the site or the information provided by the user or the information about the transactions made through the site is out of the scope and purposes determined by the agreements made by the site members and businesses, the identity of the user is disclosed by my Exelsior Hotels and its collaborators. It can be used to make various statistical evaluations, to create a database or to conduct market research.

As the person providing and operating the system that hosts the services and content, in accordance with the law numbered 5651, my Exelsior Hotels determines and uses the IP addresses of the users when necessary, in order to identify the problems related to the system and to solve the problems that may arise on the site. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

My Exelsior Hotels may link to other sites within the site. Exelsior Hotels does not bear any responsibility for the privacy practices and contents of the site accessed via the link.

Exelsior Hotels will not disclose user information to companies and third parties with which it is not cooperating, unless otherwise stated in this Privacy Policy and in the limited circumstances specified below.

These situations are;

Complying with the obligations imposed by legal rules such as Laws, Decree Laws, Regulations etc. enacted and in force by the authorized legal authorities,
Fulfilling the requirements of the agreements made by Exelsior Hotels with its members and Businesses and putting them into practice,
Requesting information about users for the purpose of conducting a duly conducted investigation or investigation by authorized administrative or judicial authorities,
It is the cases where information is given to protect the rights or security of the users.
Despite the fact that Exelsior Hotels has taken the necessary information security measures, Exelsior Hotels will not be liable if confidential information is damaged or in the hands of third parties as a result of attacks on the Website and the system.
My Exelsior Hotels may unilaterally change the provisions of this Privacy Policy at any time by posting it on the Website. The Privacy Policy provisions amended by Exelsior Hotels become effective on the date they are posted on the Website.

The information, texts, pictures, brands, slogans and other signs on this page, as well as the programs for the protection of information on other intellectual property rights, the page layout and the presentation of this web page. is in its possession. Without the prior written consent of Exelsior Hotels, partial or complete copying, modification, publishing, online or other media, of the information on this web page or any database, website, software-code related to this page. sending, distribution, sale is prohibited. Partial copying and printing of the information on this page is only possible for personal, non-commercial use.

Any dispute that may arise as a result of accessing or using the Exelsior Hotels website is subject to Turkish laws, and Istanbul Courts are exclusively authorized to resolve disputes. My Exelsior Hotels reserves the right to file a lawsuit in the user's country.